One of my favorite ‘made up’ terms is that I see the job of a salesperson to be best described as a ‘Professional Mind Maker-Upper’. This is simply because our objective is to help people to make decisions.

The difference between success and failure can be as subtle as just a few words spoken at the right time. In this conversation we discuss some examples of how you can use words better to be more persuasive and take more people to saying “yes” to you on more occasions.

Also listen out for my strong belief about when success really happens and when the right time is to celebrate a ‘win’.

You can stream it below or listen to it on the 21st Century Workplace Podcast website.