On this episode of the RESPECT Podcast, Mike and I covered a lot of ground, including how learning what to say, when to say it and how to make it count has been career long learning process for me.
We discuss several sets of words that you see more of in Exactly What to Say, and how they can make a significant difference to the outcomes of conversations. Not just in business or work, but in life too, with plenty of examples including the conversations we have with our partners or spouses.
Take a listen and let me know in the comments what you take away from it (and what you plan to implement).
You can stream it below or listen to it on the RESPECT Podcast website.