Crystal Washington: Future

In today’s show of Words with Friends, Phil interviews futurist, technology strategist, and author, Crystal Washington.

Our main theme for today’s show is the word, “future”.

Crystal studied hospitality before gravitating towards digital marketing, and then futurism. So what exactly is futurism? And what is the role of a futurist? Crystal explains how she uses data to drum up possible future scenarios. Her work helps organizations and people keep pace with the changing times.

While most of us are aware that the shift towards newer technology is inevitable, we are still afraid of change. Can a focused effort to learn about our future help us eliminate this fear? Is our fear justified? In the distant future, what is the likelihood of robots taking over the world?

In an interesting segue, Crystal also talks about our past. Contrary to what we normally think, our future is deeply rooted in the past. In this segment of the show, Crystal goes on to share her family history and reveals how it has shaped her thinking and her career.

You cannot erect a strong building on a faulty foundation.

And this philosophy is certainly relevant right now as we are witnessing a worldwide human rights movement triggered by George Floyd’s tragic death.

But, do we have the foundational beliefs to facilitate an honest conversation? And then do we have the wherewithal to follow through and implement?    

The current human rights movement has again highlighted how our world is sharply divided into “haves” and “have-nots”. If you are fortunate enough to be among the more privileged, how can you do your bit to uplift the have-nots?

Tune in for some thought-provoking insights on how to build a more harmonious future. We hope you enjoy this show!

What You Will Learn In This Show

  • What does a futurist precisely do?
  • How does our past affect our future?
  • Do our foundational beliefs enable us to have a safe and honest conversation
  • And so much more…


“I need to study futurism and foresight and the methodologies to predict what’s coming up next to help people prepare for it”

“While people associate technology with the future, I’ve also found that a lot of people are scared”

I think one of the challenges that we have, as a society as a world society and cultures or anything, is we all have these foundations that our beliefs are built upon we’re moving to things where even when people do benefit, they’re happy to forego that benefit for the sake of something they understand is bigger than themselves”


Find out more about Crystal Washington here:

Season 4

Season 3

Season 2

Season 1

Your host:
Phil M Jones

Phil M Jones has made it his life’s work to demystify the sales process, reframe what it means to “sell,” and help his audiences to learn new skills that empower confdence, overcome fears and instantaneously impact their results.